Terms of Service
Effective Date: 01/1/23
Last Updated: 23/12/24
Terms of Service
Welcome to Gorilla and She Coaching
These Terms of Service govern your use of our website, services, and products, including coaching services, merchandise, and digital resources such as the Metabolic Acceleration Blueprint. By accessing or using our services, you agree to comply with and be bound by these terms.
1. General Terms
1.1 Acceptance of Terms: By using our website or services, you confirm that you have read, understood, and agree to these terms.
1.2 Eligibility: You must be at least 18 years old to use our services. If you are under 18, you must have consent from a parent or guardian.
1.3 Changes to Terms: Gorilla and She Coaching reserves the right to modify these terms at any time. Changes will be effective upon posting on this page. Continued use of our services constitutes acceptance of the updated terms.
2. Products and Services
2.1 Coaching Services: Our coaching services are tailored to provide fitness, health, and nutrition advice. Results are not guaranteed and depend on individual effort and adherence to recommendations.
2.2 Merchandise: Physical products, such as apparel or accessories, are subject to availability. We reserve the right to change prices or discontinue products without prior notice.
2.3 Digital Products: Digital products, including eBooks and training guides, are delivered electronically. Unauthorized distribution, reproduction, or resale is strictly prohibited.
3. Payments and Billing
3.1 Pricing: All prices are listed in GBP (£). Additional taxes or fees may apply depending on your location.
3.2 Payment Methods: We accept payments via Stripe, PayPal, and other approved gateways listed at checkout.
3.3 Refund Policy:
Digital Products: All sales of digital products are final. No refunds will be issued after purchase.
Coaching Services: Refunds for coaching services are assessed on a case-by-case basis.
Merchandise: Returns and refunds are accepted for defective items within 30 days of purchase. Please contact customer service for assistance.
4. Disclaimer of Responsibility
4.1 Use of Guidance: The books, guides, and coaching services provided by Gorilla and She Coaching are developed by qualified experts and backed by science. However, when implementing these methods on your own or training without direct, one-on-one coaching, you are responsible for your actions.
4.2 Health Checks: It is your responsibility to ensure that you are fit and healthy to partake in any activities or implement any methods described in our books, guides, on our website, social media channels, or any other media we produce. We strongly advise consulting with a doctor or healthcare professional before starting any fitness, nutrition, or training program.
4.3 PAR-Q Form: When signing up for one-on-one coaching services, you will be required to complete a Physical Activity Readiness Questionnaire (PAR-Q) to ensure you are fit and healthy to participate.
4.4 Personal Responsibility: If you are not being coached one-on-one by one of our trained professionals, you assume full responsibility for your actions and outcomes.
5. Refund Policy
5.1 Science-Backed Methods: All of our methods are supported by science and designed to produce results when followed correctly. If you are dissatisfied with a product or service, refunds will only be considered if you can demonstrate that the methods outlined have been fully implemented and have not worked for you.
5.2 Evidence Required: To request a refund, you must provide documented evidence showing adherence to the program or methods, including but not limited to dietary tracking, workout logs, and other relevant data.
6. Account Information
6.1 User Accounts: You may need to create an account to access certain features. You are responsible for maintaining the confidentiality of your login information.
6.2 Account Termination: We reserve the right to terminate accounts for misuse, violation of these terms, or fraudulent activity.
7. Newsletter and Communications
7.1 By signing up for our newsletter, you consent to receiving weekly updates, promotional emails, and tips. You can unsubscribe at any time by clicking the unsubscribe link in our emails.
8. Intellectual Property
8.1 All content, including text, graphics, logos, and digital products, is the intellectual property of Gorilla and She Coaching. Unauthorized use is strictly prohibited.
8.2 You may not copy, modify, distribute, or reproduce any content without prior written consent.
9. Limitation of Liability
9.1 Gorilla and She Coaching is not responsible for any indirect, incidental, or consequential damages arising from the use of our services.
9.2 Fitness and health results may vary. Always consult a healthcare professional before starting any fitness or nutrition program.
10. Privacy
10.1 Your use of our services is subject to our Privacy Policy, which outlines how we collect, use, and protect your data.
11. Governing Law
11.1 These terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes will be resolved exclusively in UK courts.
12. Contact Us
If you have questions about these Terms of Service, please contact us at:
Customer Services: [email protected]